Pet hair

[jmyjam]

Hello, cleaned an apt for a manager, used crb, ultra pac extreme, and hwe. Pulled a lot of pet hair out of carpet. When the resident moved in she showed a trash bag of hair she said she got after vacuuming. First pic is the hair I removed and second pic is what the customer said she removed. Any thoughts so this doesn't happen again. Thanks

 

[FB19087]

Get the vacuum she uses

 

[Dolly Llama]

used crb, ultra pac extreme, and hwe.

don't see anything about a vacuum .
Did you dry vac it?

..L.T.A.

 

[Rick J]

Hello, cleaned an apt for a manager, used crb, ultra pac extreme, and hwe. Pulled a lot of pet hair out of carpet. When the resident moved in she showed a trash bag of hair she said she got after vacuuming. First pic is the hair I removed and second pic is what the customer said she removed. Any thoughts so this doesn't happen again. Thanks

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surely hope that she got clean hair!!!!

 

[hogjowl]

It happens on occasion, no matter how detailed you are. My experience has been it happens after I’ve made a big deal about how much I vacuumed out. Natures way of keeping me humble.

 

[Kenny Hayes]

SHUT UP!

 

[BIG WOOD]

Hello, cleaned an apt for a manager, used crb, ultra pac extreme, and hwe. Pulled a lot of pet hair out of carpet. When the resident moved in she showed a trash bag of hair she said she got after vacuuming. First pic is the hair I removed and second pic is what the customer said she removed. Any thoughts so this doesn't happen again. Thanks

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I wonder if the carpet had a wet dog smell after you cleaned it while it was drying

If not, she might've been telling a fib to get a quick free refund

 

[AlienAgent]

Carpet can hold a huge amount of hair and dust. It’ll never be new again. I bet you could got over it with a vacuum again and still pull a little bit more out.

Think about the amount that came out after you cleaned spread out over all the carpeted square footage embedded amongst all those millions of strands of carpet fiber. Pretty dilute concentration of dry soiling isn’t it? It’s like squeezing every last bit of soap from a sponge, there’s always a slight bit of surfactant left.

You probably did fine, some customers need a reality check. It’s a fiberous surface, not a stainless steel operating table.

 

[Willy P]

FOR UPHOLSTERY ONLY. Use dryer sheets. You're welcome. Pet hair is a negative charge, dryer sheets positive.

 

[Willy P]

Hello, cleaned an apt for a manager, used crb, ultra pac extreme, and hwe. Pulled a lot of pet hair out of carpet. When the resident moved in she showed a trash bag of hair she said she got after vacuuming. First pic is the hair I removed and second pic is what the customer said she removed. Any thoughts so this doesn't happen again. Thanks

I wonder if the carpet had a wet dog smell after you cleaned it while it was drying

If not, she might've been telling a fib to get a quick free refund

The pet was a northern pacific furry iguana. They have hooks in their hair and the only way to loosen it is through an ancient Mayan disco dance routine.

 

[sassyotto]

I bet you could got over it with a vacuum again and still pull a little bit more out.

bingo! The CRB lifts and seperates the fibers which exposes any debris that was in between the fibers. There is no way you can remove ALL the hair just like you cannot remove ALL the soil.

If you didnt use a CRB, all that hair she got out with her vacuum would still be.............................in the carpet.

 

[FB19087]

If you had encapped it you could have just told her that is how it's supposed to work....

 

[icleancarpetz]

Oh wait…silly question…did you vacuum prior?

whut nutball vacuum apt after carpet has been professionally cleaned? I’ve never heard of that one. That Cbr will make carpet appear clean but maybe carpet was pretty much gone / shot whereby nutball tenant sprung 8nto action after you left.

I wouldn’t worry about it. You did your best at the time. I’d throw a wrench in the mind of the manager by politely questioning if residents vacuum canister contained debris prior to vacuuming she just didn’t realize it until afterwards. Scammer trying to skim cow milk¿

 

[Ever-Fresh]

Hello, cleaned an apt for a manager, used crb, ultra pac extreme, and hwe. Pulled a lot of pet hair out of carpet. When the resident moved in she showed a trash bag of hair she said she got after vacuuming. First pic is the hair I removed and second pic is what the customer said she removed. Any thoughts so this doesn't happen again. Thanks

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Have you ever washed a dog in a bathtub? What happens to the fur? It sticks to everything!

Fur comes out better dry, but the beater-bar agitates and creates static electricity that makes removal almost impossible. Mist with water after you vacuum, then vacuum again and you will get twice as much fur by breaking the static charge.
Adding pre-spray locks down fur (like in a bathtub) and you only get about half. When it dries you have released the static electricity, and a LOT of fur will come out! I always ask about pets and set the expectation that they will get a lot of fur after the carpet dries. The nature of HWE does not favor fur removal.