one more time, how do you par your two man crews

[Mikey P]

the helper assistant wants a raise and I'm already into them 30% (or more)

Davis makes 20% and the help makes $15 an hour.
When Davis is on his own he makes 30% and $20 an hour the one day a week he works along side me.


I need to give them a perk to up sell more and not be so concerned about getting home early but twenty somethings ain't as hungry as they/I use to be..


any suggestions would be very appreciated.

 

[Royal Man]

Straight commission can get them to sell if you pair it with morning sales meetings and perhaps a perk like a flat screen or whatever, if they hit a selected goal.

 

[Art Kelley]

What would Cole do? You're making those guys fat and happy. Cut their pay by 2/3, make upselling the focus. Better yet, make them subcontractors Lease them the truck and sell them the chemicals

 

[Mikey P]

where is that pussy Harper, he was always good with this sort of advice.

 

[Greg Cole]

What would Cole do? You're making those guys fat and happy. Cut their pay by 2/3, make upselling the focus. Better yet, make them subcontractors Lease them the truck and sell them the chemicals

That's an easy one. Set an attainable goal for the week and incentivize it by saying hit this goal this week and next week (only) you can get a bonus of 2-8% (whatever your budget allows Mike). This will result in at least 2 weeks of high sales. (not just 1). If they hit the goal: Run another one ( slightly higher than the first) with the same incentive. If they don't even hit the first one, refer back to their failure the next time they ask for more money. MAKE SURE the goal is reasonable or you will look like an ass!

And for the love of god: paying a helper $15 an hour is way too much! Of course he wants more money, you have proven that you over pay. Requesting an increase should NEVER result in one. Your employee handbook should clearly define when they get paid reviews and you should never deter from it.
Good luck!

Just remember: you can't expect sales out of people that aren't salesmen..

 

[davegillfishing]

Crew leader gets 25% helper gets 13$ a hr.

Helper is being groomed to run 4th truck (by end of summer hopefully) and will be switched over to commission when he does. 20%

How long has it been since your guys last raise? How much was it? What is his value to your company and your quality of life? I over pay my guys because the run the truck like I did. And I can go p,at and generate money I other areas of the company. But mostly play lol

If he is allowing you to go grow your company or play (huge quality of life) he is worth keeping and keeping happy. If he's not giving you what you put into it than have that talk with him. Biggest thing is if he is a life long helper or will he run a truck? All factors in money.

I think much different than Gregg. I'm sure he's got more money but Im sure i catch more fish lol and that makes us both very wealthy men

 

[The Great Oz]

If you want to give your commissioned guys a raise, raise your pricing.

 

[hogjowl]

Using your own numbers, you are only averaging $150 per hour. I though you and Phred would at least be pulling in $200 an hour.

 

[Steve Toburen]

If you want to give your commissioned guys a raise, raise your pricing.

Agreed but with a twist.

Raise your prices on ScotchGard and other high profit add-on sales. For example, raise your SG pricing. Then take that amount and divide it evenly between your two team members as a bonus.

Example: Let's say you raise the SG by .06 per foot. Now if your team sells one 800 foot job per day they each make 24.00 which over 8 hours works into a 3.00 per hour raise. Everyone (including you) is happy!

Steve

PS Mike, this approach is so much better than a guaranteed raise. When your guys (Davis too) belly ache for more money say, "Great. Get out there and sell more ScotchGard!" You need to hold your people accountable for their own pay check. This way when they make more money you do too. (We also paid a bonus of the first month to the tech that signed up a new Stay Beautiful client. Given that our average S/B account was 40.00 to 50.00 per month this was a sweet kicker for their pay check given it only required 10 minutes at the kitchen table filling out the contract.)

 

[Greg Cole]

25%? WHY? Absurd.... lets say the truck is doing an average of $5k a week. That $1250 for the lead plus $520 for the helper (40*$13) = $1770 PLUS taxes, workers comp, etc. Let's say approx $2100.
Thats $109,200 in payroll expense! That is equal to 42% if the truck ran $5k a week for 52 weeks! That's utterly absurd! Plus you have all the expenses like equipment, vehicle, gas, repairs, chemicals, marketing, office staff, credit card fees, etc. THAT IS A GOIN OUT OF BUSINESS PLAN!
STOP PAYING PEOPLE WHAT YOU WOULD WANT TO BE PAID! Start paying what will allow you to turn profit and eventually stop working all together!
This is a business NOT a charity. No wonder so many people moving from 1 truck to 3 fail! They listen to this Obama type socialistic dribble!

Crew leader gets 25% helper gets 13$ a hr.

Helper is being groomed to run 4th truck (by end of summer hopefully) and will be switched over to commission when he does. 20%

How long has it been since your guys last raise? How much was it? What is his value to your company and your quality of life? I over pay my guys because the run the truck like I did. And I can go p,at and generate money I other areas of the company. But mostly play lol

If he is allowing you to go grow your company or play (huge quality of life) he is worth keeping and keeping happy. If he's not giving you what you put into it than have that talk with him. Biggest thing is if he is a life long helper or will he run a truck? All factors in money.

I think much different than Gregg. I'm sure he's got more money but Im sure i catch more fish lol and that makes us both very wealthy men

 

[Hoody]

Says the guy that pays his subs 35%.....

 

[Ron Lippold]

Mike you going to start paying the boys commission? I don't think your boy would go for the 30 % out the door and 40% on up sells.

 

[Greg Cole]

I don't even pay that much. They cover their own insurance, equipment, trucks, gas, etc.....

 

[Ron Lippold]

Greg there is no way that your plan could be pulled off here, they would run you out of town by sun set.

 

[hogjowl]

Who said he's always been where he is now?

 

[davegillfishing]

Gregg where we differ is I don't BUY my customers and then have to replace them. I keep 93% of them and do 75% of them every 6 months. I spend 250$ a month in advertising and do a kick ass job and get TONS of referrals from my HAPPY customers. I'm not spending the THOUSANDS AND THOUSANDS others are spending on advertising to replace the unhappy customers.

I'm growing not shrinking. And on,y 1 guy gets 25%. He is being groomed to run the company so I don't have to.

How many hrs a week do you work?

 

[floorguy]

Greg there is no way that your plan could be pulled off here, they would run you out of town by sun set.

stinken thinken.....

 

[Greg Cole]

Sadly, you are quite mistaken. you DO buy your customers. Whether it is with advertising or with overpayed techs, or with shirts, or van wraps, or even your own blood sweat and tears, etc.
It's been my experience that an wand slinging employee rarely transitions well to being a good office manager. Usually if they have that skill set they start their own. Overpaying them in hopes that they will want to own your job (which you clearly don't want anymore) doesn't make much sense to me... BUT Who knows, perhaps you know better than I.... Good luck.

Growing is good, but you have to manage your expenses or you can quickly shrink.

I don't actually work IN the business anymore so I can't quantify your question of how many hours. I'm currently working on development of our franchise system and the acquisition of another restoration company.

 

[davegillfishing]

Gregg I can't really understand how you can comment on thing about other people's companies when you have no idea about them. It's sad that all you see is numbers and not faces and family's

I pray I never end up like you do. Caring more about that dollar than the quality of my work and my reputation.

We have deep roots in our community and are very well known and respected that's more important to me than a few extra dollars

The fact that I am investing in my companies future in paying high while my guy gets his masters degree is more important than "keeping within standards"

When did you loose yourself?

Some things are more important than money and numbers.

We are building a home and our shop on 3.5 acres, we are setting up a small petting style farm so our customers kids and family's can come check it out and strengthen our relationship and just have some fun.

If I wanted to simply sit behind a desk with my hand on a calculator and my face in the computer I would be right next to you. But no thanks

I take family and happiness over money any day

I am very well aware of what's going on with my company, the plans I set are all on track and going just fine

My question about your hrs worked were just that. How many hours a day or week do you work?

Just wondering

 

[davegillfishing]

oh and what makes you think I clearly don't want my job any more?

Do you not have a exit plan?

I am 43 years old. If I can work 2-3 days a week and make my 150k a year because that's what I set out to do what's wrong with that.

You will be at the office chasing that next dollar letting your life slip by and I will be on the beach with my family

 

[Greg Cole]

On average 25-30 in the office. Another 10-20 working from home. Truly enjoy what I do and wouldn't trade it for all the tea in China.
I have as much right to speak about yours as you have to speak about mine. You are the one that clearly doesn't enjoy his business and would rather be out fishing....
$150k a year for 4 trucks is NOT enough...... Instead of taking my advice - you took offense and attacked me. I learned a ton from the people I met at Mikeys Fest and learn a ton each time I visit. Clearly you have it all figured out..... Best of luck to you in life.
I just have one question for you: If you aren't here to learn, why are you here? to beat your chest and say "look at me"????

( your words not mine)

Gregg I can't really understand how you can comment on thing about other people's companies when you have no idea about them. It's sad that all you see is numbers and not faces and family's

I pray I never end up like you do. Caring more about that dollar than the quality of my work and my reputation.

We have deep roots in our community and are very well known and respected that's more important to me than a few extra dollars

The fact that I am investing in my companies future in paying high while my guy gets his masters degree is more important than "keeping within standards"

When did you loose yourself?

Some things are more important than money and numbers.

We are building a home and our shop on 3.5 acres, we are setting up a small petting style farm so our customers kids and family's can come check it out and strengthen our relationship and just have some fun.

If I wanted to simply sit behind a desk with my hand on a calculator and my face in the computer I would be right next to you. But no thanks

I take family and happiness over money any day

I am very well aware of what's going on with my company, the plans I set are all on track and going just fine

My question about your hrs worked were just that. How many hours a day or week do you work?

Just wondering

 

[Greg Cole]

LOL. I made my exit plan years ago. Thankfully I enjoy what I do too much to have walked away back then. You act as thought a net of $150k a year is enough to retire on. Ask around - it's not....... Hell, even Obama doesn't consider you to be well off..... Perhaps you should Work more and provide better for our family???

oh and what makes you think I clearly don't want my job any more?

Do you not have a exit plan?

I am 43 years old. If I can work 2-3 days a week and make my 150k a year because that's what I set out to do what's wrong with that.

You will be at the office chasing that next dollar letting your life slip by and I will be on the beach with my family

 

[davegillfishing]

Don't have 4 trucks on the road yet. Just 3 and who said I only make 150k.?

If I bring in 150k for the rest of my life while my company runs itself what's wrong with that?

I love what I do, but I would rather be fishing for sure. That's why I'm setting myself up to enjoy life and enjoy my family.

I took no offense to anything you said at all. I just find it funny that you run a marketing company not a carpet cleaning company yet you comment on my business when we are in completely different mind sets.

Like mike said. You wouldn't send any one of your subs to clean your own house lol
I personally take pride in my company's workmanship and my standing in our small community

I was once money and numbers driven like you when I flipped houses years ago..I was making every few months what I make a year now. Hated it and was glad when the bottom fell out and I was forced to get out.

We are a very happy family living comfortably and are very proud of what we do.

When did I beat my chest? I spend lots of time on the phone helping lots of people with realistic ideas and ways of running a carpet cleaning company.

You are marketing guy and that's it and that's fine if that's what you want. You have a room full of guys listening to you with wide eyes stroking your ego. Just doesn't work for me because you are not a carpet cleaner you are a marketing guy. If I wanted advice from a marketing guy I would go find the guy I wanted to follow and learn from.

I seems or bother you when someone doesn't look at you like your a Greek god or something.

Sorry but I look at you as someone that doesn't care about what they sell as long as the numbers are there.

That's not me but there's nothing wrong with it if that's you. Is just the impression I get.

You have that typical look down your nose at people because you have your idea of what wealth is and anyone that's not there is less than you

Your words of me being happy making 150 a year tell me everything I need to know about you.

You don't impress me, I have friends making in excess of 30 mil a year. That doesn't impress me or influence our friendship one single bit because one of my rich buddies is in the middle of a nasty divorce and facing only seeing his kids 2 times a week..he has tons more money than I but is no where near as happy as I am.

Money doesn't make you and you shouldn't judge people based on finances.

 

[Chris A]

For the record I could retire just fine on 150k a year with col adjustments...

 

[davegillfishing]

According to Gregg you can't and won't be able to take care of your family.

I wonder if any of the pro ball players we take care of or the guy that owns the petroleum company in the 22k sqft house on 65 acres looks at Gregg and wonders how he supports his family on what he makes because I'm pretty positive it's not in the 10-20 mil range.

It's all relative to your WANTS AND NEEDS not what society (Gregg) thinks it should be.

My uncle makes over 250k in salary then another 100 in bonuses and he spends it as fast as it comes in. He's always broke and waiting on next deposit lol

 

[Goldenboy]

By the looks of some of the ladies Cole has answering his phones. I dont think I would ever leave the office.

Golden Boy

 

[Greg Cole]

LOL - you are putting words in my mouth. Aboslutely take care of family with $150 a year ( Net $80k after Obama is done with you) But retire early? not likely....
Live below your means today so you can live above them in your retirement

According to Gregg you can't and won't be able to take care of your family.

I wonder if any of the pro ball players we take care of or the guy that owns the petroleum company in the 22k sqft house on 65 acres looks at Gregg and wonders how he supports his family on what he makes because I'm pretty positive it's not in the 10-20 mil range.

It's all relative to your WANTS AND NEEDS not what society (Gregg) thinks it should be.

My uncle makes over 250k in salary then another 100 in bonuses and he spends it as fast as it comes in. He's always broke and waiting on next deposit lol

 

[Greg Cole]

LOL! Never shit where you eat......

By the looks of some of the ladies Cole has answering his phones. I dont think I would ever leave the office.

Golden Boy

 

[Art Kelley]

LOL! Never shit where you eat......

Man, I can't imagine what kinda kinky shit Coles into.

 

[davegillfishing]

LOL - you are putting words in my mouth. Aboslutely take care of family with $150 a year ( Net $80k after Obama is done with you) But retire early? not likely....
Live below your means today so you can live above them in your retirement

You assume I'm talking before taxs? Lol

That's what I
Meant by commenting on things when you don't know the entire situation.

I was targeting how your so money and numbers driven and seem to have no room for different situations
That's all. Not everything is black and white