Glen
I apologize for you not receiving your call back. Either we got no answer or busy signal (or we have the number wrong).
You are welcome to follow up with us at any time (to update/correct your contact info we have on file), either via phone or support ticket (if you need to contact us outside biz hours).
Fred hit the nail on the head, we've been very busy. On top of the normal workload, we just got back from Connections a couple weeks ago (Andrechelle was a speaker at the Smart Business Symposium) and we were a bit overwhelmed.
Again, I'm sorry. Contact us at your convenience, happy to help anytime.
Andrechelle.com
440-257-6705