The Great Oz
Member
Butler is a relatively small player compared to some of the other manufacturers. Sapphire/DriEaz/Legends is part of RPM. Prochem is part of Karcher, and HydraMaster is part of Nilfisk; all giant global companies.
Notice CleanCo/Esteam/Fibreclean acquired by Aramsco
- Thread starter Mikey P
- Start date
Lee Stockwell
FOJL
Prochem is also part of RPM.
The Great Oz
Member
Thanks Lee, I missed that sale.
ronbeatty
Member
Lee Stockwell
FOJL
That's half the problem.
Desk Jockey
Member
I've had just the opposite experience.
I really prefer a dealer network. I'm spoiled, it's easy to run a truck over to get repaired or run by to pickup a case of juice.
hogjowl
Idiot™
Lee Stockwell
FOJL
Different strokes.
We've never had a machine at a shop.
We've never had a machine at a shop.
Desk Jockey
Member
Butler has always been helpful and fast shipping too. But it's still not like having a distributor to fix it or more importantly diagnose what is wrong. Our distributor is amazing, fixes all brands of TM's and everything else we break.
Cleanworks
Moderator
It all depends on who's the dealer. Some are great, others, not so much.
Sierra Clean Care
Member
I just became good friends with one of the best TM mechanics in western Canada. If I’ve got a problem, I just push #3 on my speed dial. My rig runs better than when I bought it. I just take care of any cleaning needs he and his wife have..... and it helps that he’s been doing Reno’s on his house, something I’m able to do for him aswell....
ruff
Member
Why do I get the feeling that, if one got their mechanic on their speed dial at #3.............something is wrong 
ronbeatty
Member
I have always fixed all my own equipment, parts can be overnighted and are only a phone call away.
hogjowl
Idiot™
Every time I see this I can’t help but think the dudes not got enough work
Sierra Clean Care
Member
It’s a new business ph.... and he’s a good friend....Why do I get the feeling that, if one got their mechanic on their speed dial at #3.............something is wrong
Cleanworks
Moderator
If you'e just a little handy with a screwdriver and a wrench, it's amazing how much money you save by doing somethings yourself. You don' need to be a master mechanic
hogjowl
Idiot™
Lee Stockwell
FOJL
I've usually got full backup. Jobs come first, but I still love working on my own as needed. We can fix most things faster than they can, and know it's right.
Sierra Clean Care
Member
Besides, I came up with an idea..... and he’s very mechanically minded. We are currently working on a project together. He’s got keys to my shop......Why do I get the feeling that, if one got their mechanic on their speed dial at #3.............something is wrong
Desk Jockey
Member
I always figure my time can be better spent elsewhere, than behind a wrench. Although it may just be that I get frustrated easily with repairs. I don't have the great tools my distributor has. The access to all the parts within arms reach.
Truthfully don't have the patience he possesses for the work. We also send our vans next door to the mechanic. They do all our repairs on vehicles.
We clean, they fix stuff. It works out well that way.
Truthfully don't have the patience he possesses for the work. We also send our vans next door to the mechanic. They do all our repairs on vehicles.
We clean, they fix stuff. It works out well that way.
Sierra Clean Care
Member
Couldn’t have said it better myself.... beside’s, any ‘maintenance I’ve had to do at hourly intervals, HASNT COSTED ME A DIME..... my TM has been cost free since I bought it....I always figure my time can be better spent elsewhere, than behind a wrench. Although it may just be that I get frustrated easily with repairs. I don't have the great tools my distributor has. The access to all the parts within arms reach.
Truthfully don't have the patience he possesses for the work. We also send our vans next door to the mechanic. They do all our repairs on vehicles.
We clean, they fix stuff. It works out well that way.
Hack Attack
Member
Considering the nearest TM mechanic is a 3 and 1/2 hr boat ride followed by a 9hr one way road trip my time and $$$ are better spent fixing my own... I've got both left and righthanded screwdrivers! Never seen any mechanic so well set up 
Sierra Clean Care
Member
Holy fook.... where are you located? The dark side of the moon?Considering the nearest TM mechanic is a 3 and 1/2 hr boat ride followed by a 9hr one way road trip my time and $$$ are better spent fixing my own... I've got both left and righthanded screwdrivers! Never seen any mechanic so well set up
Hack Attack
Member
Im in N.Z. top of the South Island, nearest dealer is in Auckland which we creatively call the North Island
ronbeatty
Member
I am 4 hrs away from any decent truck mount mechanic, time driving is wasted time. Frank Kuse was the last good truck mount distributor in this area, it has been 30 years since he was in business.
I ran Butlers for 25 plus years, if you can't fix your own Butler or any pto you need to find another line of work.
Bam! Your belts break - can't work....
Time spent to change blower belts(me) maybe 2-3 hours and I get to work tomorrow or that afternoon.
Time spent going to JD(disty).
Need to call and make appointment(no walk in's
Idiots!). Next day, no way I get in first thing.
Hopefully that afternoon I get in, drive 45 minutes to an area with way too much traffic.
And wait... How long? Who knows - they never start at appointment time! Half a day and an hour and a half of driving at least. That's the best case scenario.
What if I can't get in for a day or two? Bad phone calls to make for just being a prima donna and not fixing EASY shat...
You have to know how to do some things.
Time spent to change blower belts(me) maybe 2-3 hours and I get to work tomorrow or that afternoon.
Time spent going to JD(disty).
Need to call and make appointment(no walk in's
Idiots!). Next day, no way I get in first thing.Hopefully that afternoon I get in, drive 45 minutes to an area with way too much traffic.
And wait... How long? Who knows - they never start at appointment time! Half a day and an hour and a half of driving at least. That's the best case scenario.
What if I can't get in for a day or two? Bad phone calls to make for just being a prima donna and not fixing EASY shat...
You have to know how to do some things.
Desk Jockey
Member
I agree. 7 hours would have me.....paying someone local to fix my stuff.
Seriously I would do as you. I'd grit my teeth doing it but you really don't have any other option. Have you every considered moving out of Egypt?
Matt Middleton
Member
30 plus years with Butler. Up in the Arkansas Ozarks we would have to drive 3 1/2 hours to get to any truckmount mechanic.
We can fix just about anything that goes wrong with the Butlers in our shop. Butler is ALWAYS on the phone (during business hours) to answer and diagnose any problem.
It has worked for us.
We can fix just about anything that goes wrong with the Butlers in our shop. Butler is ALWAYS on the phone (during business hours) to answer and diagnose any problem.
It has worked for us.
ronbeatty
Member
You know the in central PA we love our GOD, GUNS and TRUMP, just to DEPLORABLE to live anywhere elseI agree. 7 hours would have me.....paying someone local to fix my stuff.
Seriously I would do as you. I'd grit my teeth doing it but you really don't have any other option. Have you every considered moving out of Egypt?
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