Mikey P
Administrator
at a very fair price, I must say.
When do you people sleep?
And Larry , I got to talk to your wife when I ordered some supplies today. She was very nice and knew her stuff.
They did recall them LarryHere is a photo of the WORST $1500 wand ever made in the history of carpet cleaning . . .
Cast Titanium head pop-riveted to a stainless tube . . .
After the 4th rework to reattach the head . . .
Still has nice "Attic" though Mike . . .
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Prochem should have recalled all of these faulty designs . . .
This is the only assist handle to have . . . Jim Martin approved . . .
http://www.cobbcarpet.com/zen/index.php?main_page=product_info&cPath=68&products_id=4995
Larry tell him I will take it off of his hands so both you and your customer can move on from this obviously emotional bad experience to a better and healthier place.
I have 2 an older more solid 12 year old one and one I picked up used last year for $800.00 that seams thinner than the original.
Both 6 jet with 1 inch extenders 12 flow.
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He should have contacted a Distributor that knows his ass from a hole in the ground. Prochem doesn't do anything direct that's why they have distributors.My customer said he contacted ProChem about the "pop rivet" failure three MONTHS after he bought it . . .
and they refused to replace it.
Do you think he would still be using it,
if they offered to replace it ??