When a promotional price is seen as a consumer right.

[Connor]

http://hudsonink.com/promo-or-right.aspx

 

[Ken Snow]

Nice- thanks Chris.

 

[Connor]

Yep, gotta be careful of what you give away to people, they get trained easily to expect it always.

 

[Brian R]

Yep, gotta be careful of what you give away to people, they get trained easily to expect it always.

I hear ya on that one.

I ALWAYS educate the customer as to why I am giving such a great discount and why it may not be the same next time or for other services.

If they understand...Great! If not, you don't want them as a customer at that point.