Desk Jockey
Member
We had a moisture inspection for a homeowner yesterday that had WDR loss 2-weeks ago. It originated from a storm and went from the roof, through went through two floors. Ceilings, walls, carpet subfloor.
He didn’t call us because he said his insurance company said he could not use us. He was told he could only use a specific franchise.
This company came in and gutted everything. They took it down to skinny, setup drying and let it run for weeks. The homeowner called us because he was concerned that areas he saw water run down were not addresses despite his pleas to the restoration company.
He told them he had the concerns and that he had contacted us for an inspection. They were cocky and said no big deal bring them on they won’t find anything its dry.
Top floor was dry, but there was nothing left but framing. Main floor showed temperature differential in several walls. Further inspection with a non-destructive meter showed moisture also. The homeowner was livid, the restorer couldn’t believe it and went and got his own meters.
He begins probing around saying “see its dry, you’re getting false readings.” My supervisor using his thermal camera told him to drop down about a foot. Bingo! It was wet. They missed two walls and left them sitting for two weeks.
Homeowner had told them and they just would not listen. There was also dust & debris throughout the home from the tear out. They had a feeble attempt at containment but it wasn’t secure nor did they have it under neg air. Their reason? The insurance company won’t pay for air scrubbers.
These boys are screwin the pooch big time yet they are the vendor darlings being forced up the unknowing insured.
Roof leaks are very difficult; water travels all over, along floor joists, hvac ducting and plumbing chases. Without a thermal camera to point you in the right direction you can easily assume areas are dry when they are not.
Don’t take chances, even an entry level thermal camera will assist you in finding what is wet and allow you to make decisions as to whether remove it or dry it.
Cover your butt, look professional and seal more estimates with a thermal camera.
He didn’t call us because he said his insurance company said he could not use us. He was told he could only use a specific franchise.
This company came in and gutted everything. They took it down to skinny, setup drying and let it run for weeks. The homeowner called us because he was concerned that areas he saw water run down were not addresses despite his pleas to the restoration company.
He told them he had the concerns and that he had contacted us for an inspection. They were cocky and said no big deal bring them on they won’t find anything its dry.
Top floor was dry, but there was nothing left but framing. Main floor showed temperature differential in several walls. Further inspection with a non-destructive meter showed moisture also. The homeowner was livid, the restorer couldn’t believe it and went and got his own meters.
He begins probing around saying “see its dry, you’re getting false readings.” My supervisor using his thermal camera told him to drop down about a foot. Bingo! It was wet. They missed two walls and left them sitting for two weeks.
Homeowner had told them and they just would not listen. There was also dust & debris throughout the home from the tear out. They had a feeble attempt at containment but it wasn’t secure nor did they have it under neg air. Their reason? The insurance company won’t pay for air scrubbers.
These boys are screwin the pooch big time yet they are the vendor darlings being forced up the unknowing insured.
Roof leaks are very difficult; water travels all over, along floor joists, hvac ducting and plumbing chases. Without a thermal camera to point you in the right direction you can easily assume areas are dry when they are not.
Don’t take chances, even an entry level thermal camera will assist you in finding what is wet and allow you to make decisions as to whether remove it or dry it.
Cover your butt, look professional and seal more estimates with a thermal camera.
